Market-oriented and transparent: New manroland Goss spare parts prices. Veronika Furtmayr, Vice President Aftermarket Sales, explains in an interview how the price change came about.

 

Veronika, how did you proceed in creating the new pricing structure and why was such a change necessary?

Furtmayr: The satisfaction of our customers is our greatest motivation. Our customers want high-quality spare parts at fair prices - and so do we! We are currently revising and harmonising our pricing model in order to continue improving the attractiveness of the product group for our customers. In the future, the pricing will be more aligned with the market according to our global market analysis, which will greatly benefit our customers.

How can customers benefit from the new pricing structure?

Furtmayr: manroland Goss will become more competitive and attractive due to the new pricing structure. This is particularly important when the complete range of spare parts is purchased from us like a single source. As an additional positive side effect, our customers will be able to dispense with different procurement sources, thus saving time and money. A win-win situation.

Why should customers choose original spare parts from manroland Goss?

Furtmayr: At manroland Goss, the highest quality of our spare parts has top priority both in production and in procurement. We ensure this through internal quality controls and certifications. As a result, our original spare parts have a longer lifetime compared to competitor products and significantly reduce our customers’ costs in the long term. Thanks to our decades of expertise in the Aftermarket, our customers receive the perfect part for their presses within a short time. And if things need to move quickly, our experienced experts also provide 24/7-service for spare parts.

What are the goals for the future?

Furtmayr: In order to remain the first choice for our customers when selecting their spare parts in the future, we want to continue working on improving our supply chain and identifying optimization potentials in the long term.

In detail, this means faster delivery times, higher parts availability and a continued market-orientated price-performance ratio for our original spare parts.